Support
At Sombrero Spins Casino, we prioritize exceptional customer support. Our commitment ensures that any player concerns are addressed promptly and effectively, enhancing your gaming experience.
24/7 Live Chat Support
Our live chat is available 24/7 for immediate assistance. Accessible directly from the website, players can expect quick responses to queries ranging from account issues to game rules.
Email Support
For detailed inquiries, email us at support@sombrerospins.io. Expect responses within 24 hours, suitable for account queries and document submissions.
Telephone Support
While we focus on chat and email, future enhancements may include telephone support to allow direct conversation with our agents.
FAQ Section
Our FAQ section covers common topics such as account setup, deposits, and bonus terms. It's your quick reference for troubleshooting.
In-Game Help
For seamless gaming, in-game support options like chatbots and direct FAQ links are available. Get help without leaving your game.
Social Media Support
Connect with us on social media for updates and general inquiries. It's a quick way to stay informed and receive assistance.
Multilingual Support
We cater to a global audience with support in multiple languages, including English, Spanish, and French. Our goal is inclusivity.
Responsible Gambling Assistance
We offer tools for responsible gambling, such as self-exclusion options and deposit limits. Access links to external support organizations if needed.
How to Contact Us
For all support channels, visit our website. Use live chat for urgent queries, email for detailed issues, and social media for quick connections. Our priority is resolving your concerns efficiently.